Refund policy

Thank you for choosing our digital products. We value each customer and strive to meet your expectations, but we understand that sometimes things may not go as planned.

Refunds: Due to the nature of digital goods, refunds and exchanges are generally not offered. Once a digital product is downloaded, it cannot be "returned" like a physical item. This policy helps us protect the integrity of our products and prevent potential misuse.

However, your satisfaction is important to us. If you feel our product did not meet your expectations, we encourage you to reach out to us. Your feedback is crucial in helping us improve.

Valid Refund Reasons: While reasons such as "This doesn't apply to me," "This wasn't what I expected," "I was looking for something else", "I am dissastisfied" or just asking for a refund because we offer a 14-day money back guarantee do not typically qualify for a refund, we recognize that legitimate issues can arise.

To be eligible for a refund, we request that customers provide constructive feedback detailing what specifically fell short of their expectations. If your feedback highlights genuine concerns with the product, we will consider it a valid reason for a refund.

By sharing your thoughts, you not only contribute to our growth but also increase the chances of seeing your suggestions incorporated into future releases.

We appreciate your understanding. If you have any further questions or additional feedback, please don't hesitate to contact us. Your satisfaction remains our top priority.

PLEASE NOTE: To prevent misuse of our 14-Day Money Back Guarantee, please note that refunds are not eligible for orders refunded on the same day without attempting to implement the suggestions provided and seeing results.

If you have any questions, you can contact us at hello@litehousecreative.com